Extremely friendly service
talking about.
Final Experience: I've never seen an oil change take an entire hour until this place.
Absolutely HORRIBLE service!!!! Had an appt for noon, got there at 11:30 am sat there until 12:15. They still hadn't brought my car in (I was the only customer there and they guys working there were talking and having a good old time in the garage). I asked them when they were going to get to my car and one guy said "we'll get to it". Finally at 1:00pm he pulls my car in for an alignment...takes it for a test drive, brings it back in garage again then at 2:45pm comes out and says its done. Got in my car and my key ignition, shifter and radio were covered in grease. They had changed my radio station! There was also big globs of grease on my hood and door. Why are these guys still employed here? Not to mention they are rude and smart mouths! This place has horrible reviews but yet nothing is being done about it. I wish I would have checked the other reviews before I wasted my time and money at this place.
I called to have my oil changed and a tire rotation. I stated I had already purchased my own oil and filter, being that I'm particular with what products I use. They unprofessionally stated to me they had no interest in performing these tasks because I was supplying my own oil and filter. I would not recommend!
Poor customer service. Talked to one employe and he didn't even know what I was
First Experience: took a day to replace spark plug...no biggie...next day engine starts shaking again. Gave them benefit of the doubt until our neighbor told us about their experience after I plugged in my code reader into their car. Same fix and problem after the fix as I had. I've seen drunks fix vehicles better and more efficiently than these high school grads.
Monro Muffler Brake Service is a US Car Repair based in Carthage, New York. Monro Muffler Brake Service is located at 5 N Broad St, Carthage, NY 13619, USA.
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